We are considered out-of-network with all insurance providers. While we do not accept insurance directly, we will provide you with a detailed statement that includes dates of service, billing codes, and payment for services. You can submit this statement to your insurance company for reimbursement on your own behalf.

The best way to move forward is by clicking the "Free Phone Consultation" button at the top of the page to schedule a call with Dr. Shem. During this consultation, you will speak directly with Dr. Shem, who will listen to your story and determine if our services are a good fit for your needs. If Dr. Shem believes we can help, you will be invited in for an initial exam. If not, he will do his best to guide you toward someone better suited to address your needs.

You should have received all necessary paperwork, which must be completed and submitted to our office prior to your initial visit. In addition, please bring any relevant reports, including imaging, blood work, or other medical documentation, to help the doctor better understand your condition.

We understand there are times when you miss your appointment due to work, family, or personal obligations. If you are unable to keep a scheduled appointment we require sufficient time (24 hours) to fill that time spot. If you NO SHOW or do not call 24hrs in advance, you may be charged 50% of the scheduled visit fee, which is at the discretion of Peak Brain Performance Centers.

You can send your records via email or fax. The contact information, including our fax number and email address, can be found on the "Contact Us" page or below on this page.

Each treatment program is individualized based on the patient’s specific condition, time commitment, and financial resources. The duration will vary depending on these factors and will be discussed with you during your initial consultation.

This is a case-by-case decision. In most cases, the initial exam is required to be done in person. After the initial exam, depending on your specific condition and needs, we will discuss potential arrangements for ongoing care, which may include virtual options.